Privacy Policy
Last updated: December 15, 2024
Introduction
At Freeze Dry Tracker, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your information when you use our iOS application and related services.
Information We Collect
Account Information
- Email address (for account creation and authentication)
- Account preferences and settings
App Usage Data
- Freeze dry batch information (food items, weights, dates, checkpoints)
- Tray liner preferences and configurations
- App settings and customizations
- Basic analytics and crash reports (anonymized)
Device Information
- iOS version and device model (for compatibility and support)
- App version and build information
- Performance and diagnostic data
How We Use Your Information
App Functionality
- Store and sync your freeze dry batches and preferences across devices
- Provide cloud backup and data recovery services
- Calculate weight loss percentages and analytics
- Maintain your food item library and suggestions
Account Management
- Authenticate your account and provide secure access
- Enable cloud synchronization across your devices
- Send important account and service notifications
App Improvement
- Analyze usage patterns to improve features and user experience
- Identify and fix bugs and performance issues
- Develop new features based on user needs
Support
- Respond to your questions and technical support requests
- Troubleshoot account and synchronization issues
- Provide guidance on app features and functionality
Information Sharing
We do not sell, trade, or share your personal information with third parties for marketing purposes. We may share information only in the following circumstances:
Service Providers
- Supabase: Database hosting and authentication services - see their privacy policy
- Apple: iOS app distribution and basic analytics through App Store Connect
Legal Requirements
- When required by law, court order, or government regulation
- To protect our rights, property, or safety, or that of our users
- To investigate and prevent fraud or security issues
Data Storage and Security
Storage Location
- Data is stored securely using Supabase cloud infrastructure
- Servers are located in secure data centers with industry-standard protections
- Local data is stored on your device using iOS secure storage mechanisms
Security Measures
- All data transmission is encrypted using industry-standard protocols
- Account access requires secure authentication
- Database access is protected with role-based security
- Regular security updates and monitoring
Data Retention
- Account data is retained while your account is active
- Batch and food data is retained to provide historical tracking
- You can delete your account and all associated data at any time
- Anonymized analytics data may be retained for app improvement
Your Rights and Choices
Access and Control
- View: Access all your stored data within the app
- Edit: Update your information through app settings
- Delete: Remove specific batches or your entire account
- Export: Contact us to request a copy of your data
Privacy Settings
- Control cloud synchronization in app settings
- Manage notification preferences
- Choose what data to include in crash reports
Account Deletion
You can delete your account at any time through the app settings or by contacting our support team. Upon account deletion:
- All personal data will be permanently removed
- Batch history and food library will be deleted
- Backups will be purged within 30 days
- Anonymous analytics data may be retained for app improvement
Children's Privacy
Freeze Dry Tracker is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete such information from our servers.
Third-Party Services
Supabase
We use Supabase for database hosting and user authentication. Supabase provides enterprise-grade security and complies with industry standards. Their privacy policy can be found at supabase.com/privacy.
Apple Services
The app is distributed through the iOS App Store and may use Apple's analytics services. Apple's privacy policy governs their collection and use of data: apple.com/privacy.
International Users
If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our service providers operate.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make significant changes, we will:
- Update the "Last updated" date at the top of this policy
- Notify users through app updates or email notifications
- Provide a clear summary of changes when possible
Your continued use of the app after any changes indicates your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:
Data Protection Rights
Depending on your location, you may have additional rights regarding your personal data, including:
- Right to know what personal data we collect and how it's used
- Right to access a copy of your personal data
- Right to correct inaccurate personal data
- Right to delete your personal data
- Right to restrict or object to certain uses of your data
- Right to data portability
To exercise these rights, please contact us using the information provided above.